Web 2.0 for our libraries

Hmmm...hopefully a new library management system will enable us to embrace this. There are so many options to be more interactive with our clients. Unfortunately we are more reactive than proactive. I was very interested in what Rick Anderson had to say in his article Away from the “icebergs” "We need to focus our efforts not on teaching research skills but on eliminating the barriers that exist between patrons and the information they need" Are we trend spotters? We need to identify those in our library service who are and disseminate this information so we aren't always playing catchup.